A FEW STRAIGHT ANSWERS
We’ve got you.
Questions before you order? Something wrong with your gear? Email legendary.apparel.cc@gmail.com. Include your order number if you have one.
Production & shipping
We currently ship to the United States. Apparel is made to order. Production happens before shipping, so production time is additional to the carrier’s transit time. Available shipping methods, charges and tax appear in Shopify checkout. Pieces may ship separately when they use different suppliers or production locations.
Need an item for a particular date? Contact us before placing the order. A seasonal collection does not guarantee arrival by the holiday. Use the confirmation and tracking information for your individual order.
Get the fit right.
Select a design, then choose the garment. The product page names the garment model and shows its available colors and sizes. Different garment models can fit differently. A size that works in one shirt may fit differently in another.
Compare garment measurements with something you already own. The Comfort Colors 1717 measurement chart is included under “Sizing & care” on its product pages. For another model’s measurements or a fit question, email us before ordering with the design, garment model and size you’re considering.
Order help, changes & returns
Because pieces are made for your order, contact us as soon as possible if you need to change or cancel one. Once production starts, a change or cancellation may no longer be possible. Don’t send anything back before contacting us for instructions.
If an item arrives damaged, misprinted or different from what you ordered, email your order number, a description of the problem and clear photos of the item, print and packaging. We’ll review it with the fulfillment supplier and explain the available resolution.
For eligible items, request a return within 14 days after delivery. Contact us for approval before sending anything back. Approved returns have free return shipping with a provided return label; a 2% restocking fee is deducted from the refund. Items must be unworn or unused, with tags and original packaging, as described in the return instructions.
For sizing changes, exchanges or other return requests, contact us with the order details so we can confirm what is available for that item. Do not assume a replacement or refund has been approved until you receive confirmation.
Company gear & custom artwork
Company logos, crew uniforms, pearl snaps, FR gear and artwork changes use a separate quote process. We confirm the garments, decoration, price, production timing and order terms before accepting the order.
For FR workwear, provide your employer’s or jobsite’s specification, required standard, arc rating when applicable, visibility class and preferred model. Exact garment labels and any decoration need confirmation. A garment’s color alone does not establish its protection rating.
Build a crew requestYour information
The retail cart saves selected product choices in your browser. Payment details are entered in Shopify’s secure checkout. This website does not collect payment card details.
We count anonymous visits and product clicks to understand how the shop is used. These statistics do not collect names, emails or IP addresses. Your browser’s Do Not Track and Global Privacy Control settings are respected.
Custom quote forms explain the contact details, artwork, order information and spam-prevention data saved for reviewing a request. To ask about your information, request a correction or request deletion, email the shop with your order or quote reference.
Good gear. Real help.
legendary.apparel.cc@gmail.com
Back to the good stuff